Frequently Asked Questions

What are the fees to create my Family Tree ?

It’s FREE to start your Family Tree online.

How do I start building my Family Tree ?

Once you have registered, you can start straight away. Online Tutorials are available as well.

What information is required from me to start my Family Tree ?

Simply enter your details, your name, date and place of birth and that of your parents.

How do I access information about my ancestors and other records required to start my Family Tree ?

They offer a 14 Day FREE TRIAL Period membership, which gives you Free access to;

• data banks containing over 820 million names

• global records

• Birth, Marriage and Death Index

Will I be charged during the 14 day Free Trial Period ?

No Charge during the 14 day trial period

What is a membership ?

A membership allows you to access a vast data bank of information, both locally and globally.

How can I cancel my membership ?

Membership can be cancelled at any time, or within the 14 day trial period

If I am interested in taking out a membership how can I pay ?

You can pay by Visa, Mastercard, Visa Debit and American Express